Last revised: April 29, 2020
Welcome to the Internet website of Coyote Logistics, LLC (“Coyote”, “we”, “us”, “our”). Coyote values your interest in its services and appreciates your visit to this website. As used hereinafter, the term “website” includes those sites (or portions thereof) which are owned and/or operated on behalf of Coyote, including such sites (or portions thereof) associated with www.coyotelogistics.com, www.coyote.com, www.bzw.coyote.com, www.connect.coyote.com, and www.coyotecarriers.com. These terms and conditions do not apply to any site (or portion thereof) that is not owned or operated by or on behalf of Coyote, including but not limited to the recruitment site operated by Workday, even if we provide a hyperlink or reference to such site, and even if such site is available through this website.
Coyote makes this website available subject to the following terms and conditions and all applicable laws. By accessing, browsing or otherwise using (collectively, “using”) this website, you represent that you, the individual user of this website, have read and understood, and are agreeing to be legally bound by, these terms and conditions, and you are agreeing to comply with all applicable laws and regulations, without limitation or qualification. By using this website, you further represent that you are at least the age of majority as defined in your jurisdiction and, notwithstanding the foregoing, at least 18 years of age, and that you have the authority to, and you do hereby legally bind, the business entity, if any, for which you serve as an agent, independent contractor or employee thereof to the same terms and conditions, without limitation or qualification. As used hereinafter, the terms “you” and “your” shall include and/or reference the individual user of this website and, when applicable, the business entity for which the individual user of this website serves as an agent, independent contractor or employee thereof. These terms and conditions shall take effect immediately on your first use of the website. If you do not agree to these terms and conditions, you are not authorized to access, browse or otherwise use this website.
Coyote reserves the right, at its sole discretion, to alter or change these terms and conditions at any time. Any modifications will become effective when posted on this website. No such modifications will apply with respect to any claim that arose prior to the date on which the modifications were posted. By using this website after any changes in these terms and conditions are made, you are agreeing to be legally bound by the terms and conditions as amended. Therefore, you should revisit this page frequently to determine the present terms to which you are legally bound.
Coyote may terminate your right to use this website without cause at any time and effective immediately. Without limiting the foregoing, Coyote may terminate your right to use this website immediately and without notice for violation of any part of these terms and conditions. In the event of any such termination, the restrictions on your use of the material on this website shall survive such termination, and you acknowledge that you will continue to be bound by those terms.
COYOTE WEB PORTAL
As part of the website, Coyote may offer its customers and contracted carriers access to its proprietary Coyote web portal (also known as the Coyote Shipper and Carrier Portal). The Coyote web portal is a tool that may afford registered users the ability to view and monitor, in real time, certain information pertaining to their accounts, loads, shipments and purchase orders with Coyote. For example, the Coyote web portal may offer certain registered Coyote customers the ability to track their load status in real time, post loads into the system as a means of instigating a potential order for shipment, send inquiries to Coyote about their accounts and transactions, and view account status information. Similarly, the Coyote web portal may offer certain registered Coyote carriers the ability to view loads assigned to them, bid on available loads that need to be assigned, post trucks and other vehicles that are available to ship unassigned loads, and view account status information.
For the avoidance of doubt, all bids, postings and offers made by registered Coyote web portal users are merely offers that must be accepted by or through Coyote. In no event shall Coyote be liable to a registered user in the absence of a written confirmation from Coyote concerning the subject matter of the bid, posting and/or offer, and then only to the extent set forth in such written confirmation.
To access the Coyote web portal, you must be a registered user and meet any other applicable requirements as required by Coyote from time to time. To the extent you qualify for access to the Coyote web portal, you will be assigned a unique user name and a password as part of the registration process. You may change your password after you log in for the first time.
As a registered user of the Coyote web portal, you are responsible for maintaining the confidentiality and security of your user name and password, and you shall be responsible for all uses of your username and password. You agree to notify Coyote immediately at InformationSecurity@coyote.com or ServiceDesk@coyote.com of any breach of security, including, without limitation, unauthorized use of your user name and password. You are also responsible for logging off at the end of each session to enhance your account security. The failure to do so may enable other persons having access to your computer to use your account. Without limiting the foregoing, if you enable any person to use your user name and password, you shall be liable for all activity made by that person.
INTELLECTUAL PROPERTY AND RESTRICTIONS ON USE OF INFORMATION AND CONTENT
All information and content provided on this website, whether explicitly marked or not, is the property of Coyote, its subsidiaries, affiliated companies or joint partners, or others, and is subject to U.S. and international copyright and unfair competition laws. The information and content provided includes, but is not limited to, the text, graphics, image, video, audio, animation, software, their related files and their arrangement on the website.
All trademarks, service marks, logos, model and brand names, emblems and protectable trade dress elements (collectively, “marks”), whether explicitly marked or not, used on this website are owned by Coyote, its subsidiaries, affiliated companies or joint partners, or others, and are subject to U.S. (federal and state) and international trademark and unfair competition laws.
The following is a non-exhaustive list of marks owned by Coyote: BAZOOKA, COYOTE, COYOTEWEB, COYOTE LOGISTICS, COYOTEGO, NO EXCUSES, EVERY HOUR. EVERY MINUTE. EVERY SECOND., and REAL. SMART. LOGISTICS.
You must not copy, reproduce, download, upload, post, broadcast, transmit, distribute, publish, republish, or otherwise use any information, software, services, content or marks available on this website in any form or by any means for any commercial use, including by using any information storage or retrieval system, without the express written permission of Coyote. You may, however, copy, print or otherwise use the information or content provided on this website solely to the extent that the use is for your personal, educational or internal business use only and provided that you: (1) maintain all copyright and other intellectual property notices together and intact with any information or content; (2) do not modify or otherwise alter any information or content; and (3) do not expressly or implicitly suggest an association by you with any services, product, brands or affiliates through the use of any information or content. Other use of any information, software, services, content or marks, except as expressly permitted in these terms and conditions or in a written instrument signed by Coyote, is strictly prohibited. You may not disassemble, decompile, reverse engineer, reconstruct, discover, reuse or modify any source code or underlying algorithms of any information, software, services or content available on this website. You may not use Coyote’s marks in connection with any product or service that is not Coyote’s, or in any manner that is likely to cause confusion. Nothing in these terms or conditions or on the website grants, or should be construed as granting, any rights with respect to any marks.
You must not use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine” or otherwise gather information or content available on the website, or reproduce or circumvent the navigational structure or presentation of the website, without Coyote’s express prior written consent. You must not interfere with or disrupt the operation of the website or the servers or networks used to make the website available, including by hacking or defacing any portion of the website; or violate any requirement, procedure or policy of such servers or networks.
Nothing contained in these terms and conditions or on the website shall confer or be construed as conferring, by implication, estoppel or otherwise, any license or right to any copyright, patent, trademark or other proprietary interest (a) of any third party or with respect to any third-party information, software, services or content; or (b) of Coyote or with respect to any Coyote information, software, services or content, except as expressly set forth above.
You are prohibited from creating a hyperlink to any page or portion of this website or framing any page or portion of this website without the prior written permission of Coyote.
Any use of the information, content or marks available on this website that does not comport with the above terms and conditions shall be an unauthorized use and shall subject you to civil and criminal penalties as provided by applicable U.S. and international intellectual property laws.
We welcome your comments regarding Coyote. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “communications”) sent to Coyote shall be and remain the exclusive property of Coyote. Your submission of any such communications shall constitute an assignment to Coyote of, and you hereby assign and agree to assign to Coyote, all worldwide rights, titles and interests in all copyright and other intellectual property rights in the communications. Coyote will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way.
YOU USE THIS WEBSITE AND THE COYOTE WEB PORTAL AT YOUR OWN RISK. ALL INFORMATION AND CONTENT ON THIS WEBSITE AND THE COYOTE WEB PORTAL IS PROVIDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OR REPRESENTATION OF ANY KIND INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT.
IN NO EVENT WILL COYOTE, ITS SUBSIDIARIES, AFFILIATED COMPANIES, JOINT PARTNERS, LICENSORS, LICENSEES OR SERVICE PROVIDERS BE LIABLE TO ANY PARTY FOR ANY INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEBSITE, OR ANY OTHER HYPERLINKED SITE INCLUDING, WITHOUT LIMITATION, ANY LOST REVENUES, LOST PROFITS, LOSS OF PROSPECTIVE ECONOMIC ADVANTAGE, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR HANDLING SYSTEM OR OTHERWISE ARISING OUT OF THE USE, MISUSE OF OR INABILITY TO USE THIS WEBSITE, THE COYOTE WEB PORTAL OR THE INFORMATION, SOFTWARE, SERVICES OR CONTENT THEREOF, EVEN IF COYOTE, ITS SUBSIDIARIES, AFFILIATED COMPANIES, JOINT PARTNERS, LICENSORS, LICENSEES OR SERVICE PROVIDERS ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY A THIRD PARTY. YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS WEBSITE AND THE COYOTE WEB PORTAL. IN NO EVENT WILL THE MAXIMUM AGGREGATE LIABILITY OF COYOTE, ITS SUBSIDIARIES, AFFILIATED COMPANIES, JOINT PARTNERS, LICENSORS, LICENSEES OR SERVICE PROVIDERS, ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS, OR ANY USE OF THE WEBSITE, THE COYOTE WEB PORTAL OR ANY OTHER HYPERLINKED SITE, EXCEED FIFTY U.S. DOLLARS ($50).
Without limiting the above disclaimers, Coyote, its subsidiaries, affiliated companies, joint partners, licensors, licensees and service providers: (1) make no warranties or representations whatsoever concerning this website, the Coyote Web Portal or any other Internet site, the access to, or the availability or use of, this website, the Coyote Web Portal or any other Internet site, the information and content from whatever source posted on or referred to in this website, the Coyote Web Portal or any other Internet site or the accuracy, completeness or timeliness of such information or content; (2) do not warrant or represent that your access to, or use of, this website, the Coyote Web Portal or any other Internet site will be uninterrupted or free of errors or omissions, that defects will be corrected, or that this website, the Coyote Web Portal or any other Internet site is, or the information, software, services or content from whatever source available for use or downloading are, free of computer viruses, worms, Trojan horses or other harmful components; (3) do not represent or warrant that any services or products listed on, or accessed through, this website or the Coyote Web Portal will be available for purchase or not withdrawn at any time and make no representation or warranty of any kind whatsoever concerning such products or services; and (4) do not represent or warrant the accuracy, functionality, specifications or any other aspect of items from whatever source posted or accessed through this website or the Coyote Web Portal. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
Information or content available on this website or the Coyote Web Portal may describe goods and services that may not be available in certain jurisdictions. Inclusion of such information or content is not a representation or warranty by Coyote that such goods and services will be available to you. Contact a Coyote representative to discuss the availability of such goods and services in your jurisdiction. You are responsible for ensuring that your use of any goods or services complies with all applicable laws.
This website and the Coyote Web Portal may use hyperlinks or references as a convenience to you so that Coyote-related subject matter and other pertinent sites, material and services are easily accessible. Such sites, material and services include, for example, the third-party support chat and other third-party functionalities made available by RMIS through www.coyotecarriers.com. Linked and referenced sites, material and services may not be operated, controlled or maintained by Coyote, even if they are made available through this website or the Coyote Web Portal. Hyperlinks and references to other sites, material and services, including those of any Coyote-affiliated entity, do not constitute sponsorship, endorsement or approval by Coyote of the information, content, availability, policies or practices of such linked or referenced sites, material or services or their providers. Coyote does not accept any responsibility for any information, content, availability, policies, practices or any use of such sites, material or services. You access, browse and use such sites, material and services at your own risk. Your use of any such sites, material and services is subject to any additional applicable terms, conditions and policies (including terms of service or privacy policies of the applicable third-party providers).
Coyote has no obligation to update any information or content on this website or the Coyote Web Portal. Accordingly, Coyote, its subsidiaries, affiliated companies, joint partners, licensors, licensees and service providers assume no responsibility regarding the accuracy of the information or content provided on the website or the Coyote Web Portal. Any use of the information or content available on this website or the Coyote Web Portal is done so at your own risk.
The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the AAA’s Commercial Arbitration Rules and Mediation Procedures (the “AAA Rules”) then in effect, except as modified by this Arbitration Agreement. The AAA Rules are available at https://www.adr.org/Rules or by calling the AAA at 1-800-778-7879.
The parties agree that the arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any disputes relating to the interpretation, applicability, enforceability or formation of this Arbitration Agreement, including any claim that all or any part of this Arbitration Agreement is void or voidable. The arbitrator shall also be responsible for determining all threshold arbitrability issues, including issues relating to whether the Arbitration Agreement and related terms and conditions are unconscionable or illusory and any defense to arbitration, including waiver, delay, laches, or estoppel.
A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. The AAA provides a form Commercial Demand for Arbitration at www.adr.org or by calling the AAA at 1-800-778-7879. The arbitrator will be either (1) a retired judge or (2) an attorney specifically licensed to practice law in the state of Illinois and will be selected by the parties from the AAA’s roster of commercial dispute arbitrators. If the parties are unable to agree upon an arbitrator within seven (7) days of delivery of the Demand for Arbitration, then the AAA will appoint the arbitrator in accordance with the AAA Rules.
Unless you and Coyote otherwise agree in writing, the arbitration will be conducted in the county where you reside. Your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration.
The arbitrator will render an award within the time frame specified in the AAA Rules. Judgment on the arbitration award may be entered in any court having competent jurisdiction to do so. An arbitrator’s decision shall be final and binding on all parties. An arbitrator’s decision and judgment thereon shall have no precedential or collateral estoppel effect. The party who prevails in arbitration will be entitled to an award of attorneys’ fees and expenses to the extent provided under applicable law. Your responsibility to pay any AAA filing, administrative and arbitrator fees will be solely as set forth in the AAA Rules.
If any portion of this Arbitration Agreement is found to be unenforceable or unlawful for any reason, (1) the unenforceable or unlawful provision shall be severed from this Arbitration Agreement; (2) severance of the unenforceable or unlawful provision shall have no impact whatsoever on the remainder of the Arbitration Agreement or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to the Arbitration Agreement; and (3) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in the state or federal courts in Chicago, Illinois and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration.
You warrant to Coyote that you will not attempt to gain unauthorized access to any services offered by Coyote or computer systems or networks connected to any Coyote server through hacking, password mining or any other means. You must not obtain or attempt to obtain any materials or information through any means not intentionally made available by Coyote. When using the website, you agree not to pretend to be someone else or to assume their identity.
Coyote controls this website (excluding linked sites) from its headquarters in Chicago, Illinois, United States of America and makes no representation that any information or content contained in this website is appropriate or available for use in other locations. Accessing this website in locations in which the use of such information or content is illegal is prohibited. Except as otherwise provided in the Arbitration Agreement above, by accessing this website, you agree that the statutes and laws of the State of Illinois, notwithstanding any principles of conflicts of law, will apply to all matters relating to use of this website and that if you use this website from any other location you are responsible for compliance with applicable local laws.
If any part of these terms and conditions is deemed unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of this website or these terms and conditions must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles herein are for convenience only and have no legal or contractual effect. Any waiver of any term or condition of this agreement shall be effective only if in writing signed by the duly authorized representatives of Coyote. Any failure or delay by Coyote in enforcing any of these terms or conditions shall not in any way affect, limit, or waive Coyote’s rights hereunder at any time to enforce strict compliance thereafter with every term or condition of this agreement. Neither your use of the website nor this agreement creates an agency, partnership, joint venture or employer-employee relationship with Coyote. Absent a written agreement concerning the provision of goods or services by Coyote, this agreement represents the entire understanding between the parties with respect to the subject matter hereof and supersedes all previous understandings agreements, discussions, negotiations, and representations, oral or written, between the parties with respect to the subject matter hereof and can only be modified in writing signed by Coyote.
By using this website, you further agree that you will not use this website or any materials available thereon for any unlawful activity, or use it in any way that would violate any of these terms and conditions.
When applicable, you further agree, as a condition of using this website, to ensure that all your agents, employees and independent contractors adhere to these terms and conditions.
THIRD PARTY SOFTWARE
The website may contain certain software components related to Bootstrap and licensed from Twitter, Inc. and The Bootstrap Authors. Solely with respect to such components, the following terms in this paragraph apply. Such components are copyright © 2011–2018 Twitter, Inc., and copyright © 2011–2018 The Bootstrap Authors. Permission is hereby granted, free of charge, to any person obtaining a copy of such components and associated documentation files (for purposes of this paragraph, the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Coyote Logistics, LLC and its affiliated companies and properties, including its Netherlands affiliate, Coyote Logistics Nederland B.V. (collectively, “Coyote”, “we”, “us”, “our”), provide this notice explaining how we collect, use and disclose information when customers inquire about, use or purchase our products and services, and when carriers, drivers, warehouse personnel and distributors inquire about or move loads for or do business with Coyote.
The Policy does not apply to Coyote employees or job applicants, or to Personal Information collected through the Coyote BazMo mobile app for Coyote employees.
In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, LinkedIn, Apple, Google, Microsoft, Blackberry or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with our apps.
THE INFORMATION COYOTE COLLECTS
In the course of inquiring about or using Coyote’s Services, including registering on or using our websites (or downloading or using our mobile apps), you may be asked for, among other things, the following Personal Information: your name, e-mail address, postal address, telephone number, fax number, business contact information, communication preferences and other registration information.
Coyote may also request payment information that, in some cases, may constitute Personal Information.
In addition, Coyote may obtain market data on customers and potential customers from third-party sources; this information may include limited Personal Information, such as contact details of company representatives.
In the course of inquiring about or moving loads, or registering on or using our Services, you may be asked for, among other things, the following Personal Information: your name, e-mail address, postal address, telephone number, business contact information, docket information, carrier number, truck/equipment type, other registration information, driver’s license information, social security number, driver history, passport information, insurance information, and service profile information. Drivers may use our mobile apps to submit images of paperwork such as invoices and bills of lading and to search for available load requests based on the driver’s location and to confirm load acceptance; this information may, in some cases, constitute Personal Information. Coyote also obtains basic carrier information from public or other third-party sources; this information may include Personal Information, such as contact details of carrier representatives, as well as carrier insurance information.
In addition, drivers provide status updates (including location) about Coyote loads they are moving. Such status updates may be provided to Coyote (in various ways as further described under “Collection and Use of Location Data,” below).
Personnel of warehouse facilities used in connection with Coyote loads and of distributors of Coyote’s customers may be asked for the following Personal Information when they register on our Services: name, e-mail address, postal address, telephone number, business contact information, and other registration information.
Coyote may also collect certain technical information when you visit or use our Services, including device information (such as the type of browser you are using, the type of operating system you are using, and regional and language settings), your Internet Protocol (IP) address and the domain name of your Internet service provider, aggregate data about the number of visits to a site or service, and/ or aggregate data about the pages visited. Where IP addresses or other technical information are deemed Personal Information under local law, Coyote will treat this information as Personal Information. We may combine information we receive online with other information you have provided to us and with information from other sources to improve our knowledge of you, to help us provide quality service and to provide and customize our products and services. Where we combine non-personally identifiable online information with Personal Information, we will treat the combined information as Personal Information.
HOW COYOTE USES THE INFORMATION
We and our service providers use Personal Information for legitimate business purposes, including:
We engage in activities to manage our relationship with you, such as:
We engage in certain activities with your consent (where required by applicable law), including:
We also use Personal Information to comply with applicable law and our policies, and to cooperate with government officials or parties in litigation under process of law or regulation, or as otherwise required or permitted by law.
We may aggregate and/or anonymize Personal Information so that it will no longer be considered Personal Information. We do so to generate other data for our use, which we may use and disclose for any purpose, including, without limitation, to generate reporting and to improve the design and content of our products, services, websites and apps, and Coyote may share this data with third-parties.
COLLECTION AND USE OF LOCATION DATA
Coyote tracks the location of its shipper customers’ loads to help ensure a smooth delivery. Coyote makes available different ways for carriers and drivers to choose to provide location updates on the Coyote loads they are moving.
DISCLOSURE OF PERSONAL INFORMATION
By using the Services, you may also elect to disclose Personal Information.
We may also disclose Personal Information, as necessary or appropriate, to comply with applicable law or regulations, including laws outside your country of residence; to cooperate with public and government authorities including law enforcement; to establish, exercise or defend a legal claim; or, as otherwise permitted or required by law.
In addition, Coyote may disclose or transfer Personal Information to a third party in connection with any reorganization, joint venture, assignment or other disposition of all or any part of our business, assets, or stock, or if Coyote or a Coyote affiliate is acquired in whole or in part by or merged with another company. Such third parties may include, for example, an acquiring entity and its advisors.
ACCESS AND CHOICES
You may review and edit online contact details and certain other Personal Information you have provided when using our Services. We encourage you to make sure your contact details and other Personal Information are up-to-date.
Coyote may send you communications by email, mobile text (SMS) messaging, telephone calls, or push notification. You may opt out of such communications as described below. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you use certain Coyote services, you may not opt out of mandatory service or administrative communications that are part of certain Coyote services and are necessary for the performance of such services.
For customer care assistance with communications preferences, e-mail us at firstname.lastname@example.org.
Coyote may send emails to customers (including their employees) that promote the same kinds of products and services Coyote is presently providing them, or similar kinds of Coyote products and services that may be of interest to them. You may opt out from receiving further promotional emails by following the instructions included in these emails.
Certain Coyote Services utilize SMS text messaging. For example, we may use text messaging for general service notifications or for mobile phone tracking services. Before you receive any text messages from Coyote, you will be notified about our use of text messaging and asked for your consent. When you use these services you may be subject to messaging and data charges from your wireless carrier, depending on your wireless data plan and rates. Please note that carriers are not liable for delayed or undelivered messages.
To cancel receipt of text messages from Coyote, you may reply STOP or HIDE to any message received from Coyote.
To obtain help for the text messaging services associated with Coyote, you may contact Coyote at 1-800-455-8753 or email us at email@example.com.
Participating Carriers in our text messaging service include, but are not limited to: nTelos, Cellcom, Cellsouth, Carolina West, AT&T, MetroPCS, T-Mobile, U.S. Cellular, Sprint, Google Voice, Boost, Virgin Mobile and Verizon Wireless. Carriers are not liable for lost or undelivered messages.
Drivers and customers using a Coyote app may receive messages from Coyote by push notifications delivered within the app. In order for app users to receive such notifications, push notification service must be enabled for the app concerned via the mobile phone’s system preferences. By enabling push notification service for the app, you consent to receive push notifications delivered within the app. App users may opt out at any time by disabling the app from sending such notifications via the mobile phone’s system preferences and/or by setting up and managing preferences within the app to receive push notifications.
You may incur data charges from your wireless carrier for push notifications, depending on your wireless data plan and rates.
Coyote has implemented administrative, technical and organizational security measures designed to help protect your Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contact Us” section below.
STORAGE AND RETENTION
The criteria used to determine our retention periods include:
IP ADDRESSES, COOKIES, AND OTHER INFORMATION
Like other websites, our websites uses your domain, IP address, device and browser information to help diagnose problems with Coyote’s products and services and equipment, to administer the products and services, and for security purposes.
THIRD PARTY ADVERTISING
We use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Services and other websites or online services. Third parties may collect personally identifiable information about your online activities over time and across different Web sites when you use our Web site or service.
Unless we request it, we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Services or otherwise to us.
USE OF SERVICES BY MINORS
The Services are not directed to individuals under the age of thirteen (13), and we do not knowingly collect Personal Information from individuals under 13.
Residents in the United States and North America may contact us at:
Coyote Logistics, LLC
2545 W. Diversey Ave. Chicago, IL 60647
United States of America
Residents in Europe may contact us at:
Coyote Logistics Nederland B.V.
De Schakel 14
5651 GH Eindhoven
Coyote Logistics Nederland B.V. is the controller of Personal Information collected from EEA residents:
Some of the non-EEA countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en). For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as the European Commission’s Standard Contractual Clauses to protect your Personal Information. The Standard Contractual Clauses are available here: (https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en).
If you are an EEA resident, you have rights as a data subject under applicable data protection law. You may exercise these rights, in accordance with applicable law, free of charge or (where warranted) for a reasonable fee. These rights include:
Please note that you also have the right under applicable data protection law to lodge a complaint about our processing of your Personal Information with a data protection supervisory authority.
Do Not Track
Please note that our Web sites and mobile apps are not designed to respond to “do not track” requests from Web browsers.
RESPONSIBLE FOR THE TREATMENT OF PERSONAL DATA
COYOTE LOGISTICS DE MÉXICO, S.A. DE C.V., and Coyote Logistics, LLC. (hereinafter jointly identified as “COYOTE”), with domicile located at: Eugenia 189 Eje 5 Sur, Col. Narvarte Oriente, Ciudad de México, C.P. 03020, pursuant with the provisions of the Federal Law for the Protection of Personal Data held by Particulars (The Law) and its regulations, inform you that:
The personal data to be treated by COYOTE are: name, phone number and e-mail address, Federal Taxpayer ID, position, bank account information and location of devices during provision of services.
COYOTE will collect and treat certain sensitive data. Such sensitive personal data is the one related with bank details.
COYOTE undertakes that personal data will be treated with strict security and confidentiality.
Personal Data held by COYOTE will be used for the following purposes:
Purposes necessary for the maintenance of service relationship with the owner of the data.
In the event that owners do not wish COYOTE to treat their personal data for the purposes set forth in the subsection b) above, they may express their denial by giving notice to the Responsible of Personal Data of COYOTE and, and sending an email to: firstname.lastname@example.org
The personal data can be transferred to any of the affiliates of COYOTE, service providers such as accountants, lawyers of COYOTE, third parties interested in investing, acquiring or participating in COYOTE’s activities, third party beneficiaries when a court order is issued. Transfers can be done in Mexican territory and abroad to COYOTE related companies.
Owner consent is not necessary when transfers are done to COYOTE’s same corporate group, when transfers are necessary to comply with the obligations derived from the relationship with COYOTE, including those surviving the conclusion of the service relationship.
To prevent access and non-authorized use of personal data and to ensure that data is only used for the purposes established in this Privacy Notice, COYOTE has established physical, electronic and management methods to avoid the use or disclosure of the personal data, allowing COYOTE to treat it adequately.
To begin with an ARCO Application, the owner of the Personal Data must submit an application addressed to the responsible party at the address given at the beginning or to the email email@example.com including the following information:
At any time the owners of personal data may express their denial for the treatment of their personal data by written notice sent to COYOTE’s address or to firstname.lastname@example.org. In any case, said application must clearly detail the data or purposes for such denial.
The owners of personal data have the right to limit the use and disclosure of their personal data with a written request sent to COYOTE’s address or to email@example.com.
The request will be answered in a maximum term of twenty calendar days, following the receipt of confirmation of the request and the response regarding the feasibility will be sent to the email given by the applicant for those purposes. The process is free, but not the copies and delivery of documents.
Coyote collects and stores information by access to its website, information of IP address/ domain name, websites that refer to the site, behavior and time of stay in the website, pages navigated, tools used, zip code, type of navigator and operation system, among others.
Such information is obtained and stored with the purpose of mediating the activity in the website and identifying the tendencies of navigation that are not attributable to a specific individual.
Such information described above, is collected by the “cookies” as well as other means and technological mechanisms, such as pixel labels, web bugs, links in emails, web beacons (Internet labels, pixel labels and clear GIFs) among others.
COYOTE keeps the right to make amendments or updates at any moment to this Privacy Notice, in compliance with legal amendments, internal policies or new requirements. Such amendments will be notified through the following means:
It will be the owner’s responsibility to review this Privacy Notice and its amendments. The lack of expression of non-conformity on the part of the owner regarding the terms and conditions of this instrument represent adhesion, consent and authorization for such.
If you consider that your right to personal data protection has been harmed by any behavior of our staff or our actions, you can make us aware of that situation.
Last revised: October 18, 2019
PLEASE READ THIS END USER SOFTWARE LICENSE AGREEMENT (THE “AGREEMENT”) CAREFULLY BEFORE CLICKING OR PRESSING ON THE “ACCEPT” BUTTON OR DOWNLOADING OR USING A COYOTE LOGISTICS, LLC MOBILE APPLICATION (THE “MOBILE APP”) ACCOMPANYING THIS AGREEMENT.
BY CLICKING OR PRESSING ON THE “ACCEPT” BUTTON OR DOWNLOADING OR USING THE MOBILE APP, YOU ARE ENTERING INTO AND AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT.
IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DO NOT CLICK OR PRESS ON THE “ACCEPT” BUTTON AND YOU MUST NOT USE THE MOBILE APP TO WHICH THIS AGREEMENT APPLIES.
You represent that you are at least the age of majority as defined in your jurisdiction and, notwithstanding the foregoing, at least 18 years of age, and that you have the authority to, and you do hereby legally bind, the business entity, if any, for which you serve as an agent, independent contractor or employee thereof to the same terms and conditions, without limitation or qualification. As used hereinafter, the terms “you” and “your” shall include and/or reference the individual user of the Mobile App and, when applicable, the business entity for which the individual user of the Mobile App serves as an agent, independent contractor or employee thereof. This Agreement is between you and Coyote Logistics, LLC.
The Mobile App is licensed to you under the terms of this Agreement, not sold. Coyote Logistics, LLC grants you the right to install and use copies of the Mobile App on your computer or mobile device running a validly licensed copy of the operating system for which the Mobile App was designed (e.g. Windows Mobile, iOS, Android, etc.).
Maintenance of Copyright Notices. You must not remove or alter any copyright notices on any and all copies of the Mobile App.
Distribution. You must not distribute the Mobile App to third parties.
Prohibition on Reverse Engineering, Decompilation, and Disassembly. You must not reverse engineer, decompile, or disassemble the Mobile App or otherwise disassemble, reconstruct, discover, reuse or modify any source code or underlying algorithms thereof, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.
Rental. You must not rent, lease, or lend the Mobile App.
Support Services. Coyote Logistics, LLC may provide you with support services related to the Mobile App (“Support Services”). Any supplemental software code provided to you as part of the Support Services shall be considered part of the Mobile App and subject to the terms and conditions of this Agreement.
Compliance with Applicable Laws. You must comply with all applicable laws regarding use of the Mobile App.
You must not use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine” or otherwise gather information or content available on the Mobile App, or reproduce or circumvent the navigational structure or presentation of the Mobile App, without Coyote’s express prior written consent. You must not interfere with or disrupt the operation of the Mobile App or the servers or networks used to make the Mobile App available, including by hacking or defacing any portion of the Mobile App; or violate any requirement, procedure or policy of such servers or networks.
Without prejudice to any other rights, Coyote Logistics, LLC may terminate this Agreement if you fail to comply with the terms and conditions of this Agreement or your Broker-Carrier Agreement. In such event, you must cease using the Mobile App and destroy all copies of the Mobile App in your possession..
All right, title and interest, including but not limited to copyrights, in and to the Mobile App and any copies thereof are owned by Coyote Logistics, LLC and its licensors. All rights not expressly granted to you under this Agreement are reserved by Coyote Logistics, LLC and its licensors.
COYOTE LOGISTICS, LLC AND ITS LICENSORS EXPRESSLY DISCLAIM ANY WARRANTY FOR THE MOBILE APP. THE MOBILE APP IS PROVIDED ‘AS IS’ WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, TITLE, NONINFRINGEMENT, OR FITNESS OF A PARTICULAR PURPOSE. NEITHER COYOTE LOGISTICS, LLC NOR ITS LICENSORS WARRANT OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR COMPLETENESS OF ANY INFORMATION, TEXT, GRAPHICS, LINKS OR OTHER ITEMS CONTAINED WITHIN THE MOBILE APP. NEITHER COYOTE LOGISTICS, LLC NOR ITS LICENSORS MAKE ANY WARRANTIES RESPECTING ANY HARM THAT MAY BE CAUSED BY THE TRANSMISSION OF A COMPUTER VIRUS, WORM, TIME BOMB, LOGIC BOMB, SPYWARE, MALWARE, AND/OR OTHER SUCH COMPUTER PROGRAM. COYOTE LOGISTICS, LLC AND ITS LICENSORS FURTHER EXPRESSLY DISCLAIM ANY WARRANTY OR REPRESENTATION TO ANY THIRD PARTY.
The Mobile App is not to be used while driving nor in any other circumstance that puts you (or any driver you employ) at risk of injury. Under no circumstance will Coyote Logistics, LLC assume any responsibility for the consequences of driving decisions. By accepting this Agreement, you hereby represent, warrant, and covenant to Coyote Logistics, LLC that neither you, nor any driver you employ, will use the Mobile App while operating any motor vehicle.
Navigation data or instructions provided by the Coyote App is for basic navigational purposes only and is not intended to be relied upon in situations where precise location information is needed or where erroneous, inaccurate or incomplete location data may lead to death, personal injury and/or property or environmental damage.
In addition, you acknowledge that Coyote Logistics, LLC provides navigation data or instructions only for convenience, and Coyote Logistics, LLC makes no guarantee as to accuracy. Navigation data and instructions do not necessarily take into account any of the following: (1) the height of the truck and/or load, (2) the presence of bridges both on or above the route, (3) the suitability of the route for a particular load or shipment, or (4) the size, paving, number of lanes, traffic conditions, or general road character and conditions.
Finally, by accepting this Agreement you agree that if you suspect that any directions or route requires you to perform an unsafe (as to persons or property) or illegal maneuver, places you in an unsafe situation, or directs you into an area that you consider to be unsafe or improper, then you will not follow such suggested directions or route.
In no event shall Coyote Logistics, LLC or its licensors be liable for any damages (including, without limitation, lost profits, business interruption, or lost information) arising out of your use of or inability to use the Mobile App, even if Coyote Logistics, LLC or such licensors have been advised of the possibility of such damages.
In no event will Coyote Logistics, LLC or its licensors be liable for loss of data or for indirect, special, incidental, or consequential (including lost profit) damages, whether based in contract, tort or otherwise. Neither Coyote Logistics, LLC nor its licensors shall have any liability with respect to the content of the Mobile App or any part thereof, including but not limited to errors or omissions contained therein, libel, infringements of rights of publicity, privacy, trademark rights, business interruption, personal injury, loss of privacy, moral rights or the disclosure of confidential information. In no event will the maximum aggregate liability of Coyote Logistics, LLC, arising out of or relating to this Agreement or the Mobile App, exceed fifty U.S. Dollars ($50).
You agree to indemnify and hold Coyote Logistics, LLC harmless from any claim or demand, including any and all losses, liabilities, claims, demands, damages, costs or expenses, causes of action, suits, proceedings, judgments, awards, executions, and liens, including reasonable attorneys’ fees and costs, whether brought by third parties or otherwise, due to or arising out of: (1) your breach or alleged breach of this Agreement and any use of the Mobile App other than as expressly permitted herein; or (2) your violation of any law or your violation of the rights of a third party, including the infringement by you of any intellectual property or other proprietary or contract right of any person or entity.
The foregoing indemnity obligations will survive any termination of the Agreement or your use of the Mobile App. Coyote Logistics, LLC reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, which will not excuse your indemnity obligations under this section. You agree not to settle any matter subject to the foregoing indemnification obligations without the express consent and approval of Coyote Logistics, LLC, which may be granted or withheld in its sole discretion.
In addition, you understand that (a) this Agreement does not replace your Broker-Carrier Agreement; (b) all of the terms, conditions, promises, and obligations contained in the Broker-Carrier Agreement shall continue without limitation herein; and (c) where this Agreement may conflict with the Broker-Carrier Agreement, the Broker-Carrier Agreement shall prevail.
Any data provided to you via the Mobile App is for convenience only and shall not substitute for any paperwork required under the Broker-Carrier Agreement, by law, or otherwise.
Use of the Mobile App is optional. In particular, using the Mobile App for dispatch is not required, and you may contact Coyote Logistics LLC by phone at any time. Further, using the Mobile App does not relieve you from your obligation to communicate with Coyote Logistics LLC in the event that your trailer is over gross or you have difficulty making delivery or otherwise experience any kind of problem with any load or shipment.
If you use the Mobile App, you may choose to receive messages from Coyote Logistics LLC by push notifications delivered within the app. In order for users to receive such notifications, push notification service must be enabled for the Mobile App via the mobile phone’s system preferences. By enabling push notification service for the Mobile App, you consent to receive push notifications delivered within the Mobile App. You may opt out at any time by disabling the Mobile App from sending such notifications via the mobile phone’s system preferences.
You are responsible for complying with U.S. export controls and for any violation of those controls, including any U.S. embargoes or other federal rules and regulations restricting exports. You represent, warrant and covenant that you are not (a) located in, or a resident or national of, any country subject to a U.S. government embargo or other restriction, or that has been designated by the U.S. government as a “terrorist supporting” country; or (b) on any U.S. government list of restricted end users.
Any dispute, claim, or controversy arising out of or relating to (a) this End User Software License Agreement or the existence, breach, termination, enforcement, interpretation, or validity thereof, or (b) your access to or use of the Mobile App will be settled on an individual basis by binding arbitration between you and Coyote, and not in a court of law. You acknowledge and agree that you and Coyote are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. Unless both you and Coyote otherwise agree in writing, any arbitration will be conducted on an individual basis and not in a class, collective, consolidated, or representative proceeding. However, you and Coyote each retain the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights. If this specific paragraph is held unenforceable, then the entirety of this Arbitration Agreement will be deemed void. Except as provided in the preceding sentence, this Arbitration Agreement will survive any termination of this End User Software License Agreement.
Notwithstanding any choice of law or other provision in this End User Software License Agreement, the parties agree and acknowledge that this Arbitration Agreement evidences a transaction involving interstate commerce and that the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (“FAA”), will govern its interpretation and enforcement and proceedings pursuant thereto. It is the intent of the parties that the FAA and AAA Rules shall preempt all state laws to the fullest extent permitted by law. If the FAA and AAA Rules are found to not apply to any issue that arises under this Arbitration Agreement or the enforcement thereof, then that issue shall be resolved under the laws of the state of Illinois.
No Assignment. You may not assign this Agreement or otherwise transfer any rights or claims you may have hereunder, in whole or in part; any attempt to do so shall be void. We may assign this Agreement without restriction.
Severability. If for any reason a court of competent jurisdiction finds any provision of the terms herein to be invalid or unenforceable, such provision will be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Agreement will continue in effect and remain fully enforceable.
Compliance with Law. You will comply with all applicable laws, regulations and ordinances related to the transportation services you provide and your use of the Mobile App.
Governing Law. Except as otherwise provided in the Arbitration Agreement above, you agree that the statutes and laws of the State of Illinois, notwithstanding any principles of conflicts of law, shall apply to all matters relating to this Agreement and your use of the Mobile App.
The Mobile App may use react-native-background-geolocation software licensed under Apache License version 2.0, January 2004:: https://github.com/mauron85/react-native-background-geolocation/blob/master/LICENSE
In addition to your agreement with the foregoing terms and conditions, and notwithstanding anything to the contrary herein, the following provisions apply with respect to your use of any version of the Mobile App compatible with the iOS operating system of Apple Inc. (“Apple”). Apple is not a party to this Agreement and does not own and is not responsible for the Mobile App. Apple is not providing any warranty for the Mobile App except, if applicable, to refund the purchase price for it. Apple is not responsible for maintenance or other support services for the Mobile App and shall not be responsible for any other claims, losses, liabilities, damages, costs or expenses with respect to the Mobile App, including any third-party product liability claims, claims that the Mobile App fails to conform to any applicable legal or regulatory requirement, claims arising under consumer protection, privacy or similar legislation (including in connection with any use by the Mobile App of Apple’s HealthKit or HomeKit frameworks), and claims with respect to intellectual property infringement. Any inquiries or complaints relating to the use of the Mobile App, including those pertaining to intellectual property rights, must be directed to Coyote Logistics, LLC by mail to 2545 W. Diversey Ave., Chicago, IL 60647; by phone to 1-800-455-8753; or by e-mail to firstname.lastname@example.org. The license you have been granted herein is limited to a non-transferable license to use the Mobile App on an Apple-branded product that runs Apple’s iOS operating system and is owned or controlled by you, or as otherwise permitted by the Usage Rules set forth in Apple’s App Store Terms of Service, except that the Mobile App may also be accessed and used by other accounts associated with you via Apple’s Family Sharing or volume purchasing programs. In addition, you must comply with the terms of any third-party agreement applicable to you when using the Mobile App, such as your wireless data service agreement. Apple and Apple’s subsidiaries are third-party beneficiaries of this Agreement and, upon your acceptance of the terms and conditions of this Agreement, will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof; notwithstanding the foregoing, Coyote Logistics, LLC’s right to enter into, rescind or terminate any variation, waiver or settlement under this Agreement is not subject to the consent of any third party.
Last revised: April 1, 2019
If you have any questions, please contact us by email at email@example.com, or write to us at the following address: 2545 W. Diversey Ave., Chicago, IL 60647.
1. Cookies: How We Use Them
We use both session and persistent Cookies. Cookies can either be persistent (i.e., they remain on your computer or device until you delete them) or temporary (i.e., they last only until you close your browser).
We use first-party and third-party Cookies. First-party Cookies are used and controlled by us to provide services on the website. Third-party cookies are controlled by third parties, mostly for the purpose of analytics.
In particular, our websites use the following categories of cookies:
2. How to Control and Delete Cookies
If you wish to restrict or block the Cookies that are set by Coyote, you can do this through your browser settings. The Help function within your browser should tell you how.
Alternatively, you may wish to visit http://www.allaboutcookies.org/manage-cookies/index.html, which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete Cookies from your computer or device as well as more general information about Cookies. You may also opt out of the Cookies as indicated in section 4 below.
Please be aware that restricting Cookies may have an impact on website functionality.
3. List of the Main Coyote Cookies
This is a list of the main Cookies that are set by the website, and a description of what each is used for.
4. List of Third-Party Cookies
Coyote may use suppliers who also set Cookies on our websites on its behalf in order to deliver the services that they are providing. Such suppliers and the Cookies that they use on our websites are listed below. If you would like more information about the Cookies used by these suppliers, as well as information on how to opt-out, please see their individual privacy policies and read the descriptions below.
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