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How to Structure Your Operations Department to Deliver Better Customer Service

Your customer demands are always shifting (and increasing). To provide the right customer experience, you need to have an operations team behind the scenes that can deliver.

Learn how to use data to drive your decision-making, how to experiment with and implement new organizational structures that will align with your customer needs and drive a better experience.

November 6th, 2020

How to Balance Technology + Humanity: 5 Steps for Carriers

The trucking industry is changing rapidly. Increased expectations from customers, new...

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November 2nd, 2020

Break the Chain: Why CPG Supply Chains Need to Transform

Supply chains are facing unprecedented challenges, especially in light of COVID-19. W...

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November 2nd, 2020

Explaining How Supply Chain Drives Your Brand’s Success to Your C-Suite

In a world where customer expectations abound, the promise a brand makes is more depe...

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