Back to Resources

Coyote’s After-Hours Team is Available to Help You

Introducing the After-Hours Team

Logistics never stops. Unforeseen delays and other complications can happen at any time. Since you work late to keep goods moving, so do we.

To further improve our service and make sure your freight runs smoothly, no matter the hour, we created the After-Hours Team.

The team is available until midnight on weekdays for questions concerning the tracking status of loads, pickup and delivery details or any problems you encounter with your shipment.

After-Hours Team

Hours

Email

Phone

From 16:00 – 24:00

eu_247afterhours@coyote.com

+48 717788367

 

Committed to Resolving Your Issues

Regardless of how well you plan, what provider you choose and what mode you use, moving freight does not always run smoothly. For this reason, 74% of shippers and 56% of hauliers say that quickly and effectively ‘resolving issues’ is very important to them when selecting a provider to work with.

What Shippers Care About

That’s why we will be there to help you navigate your late-night challenges — whether that be answering questions about a missing pick up number, reporting a broken-down truck or anything in between.

For hauliers: after 17:00, if your dedicated rep isn’t available, reach out to the After-Hours team to resolve issues.

No matter what time of day [Coyote] is always available to help, even after hours.” – Elias Marinos, CEO, Marinos Trans

For customers: after 17:00, if your dedicated rep isn’t available, you can still check on the location of your valuable goods.

 

Contact the After-Hours Team

You can reach the After-Hours team at +48 717788367 or eu_247afterhours@coyote.com.

 

April 6th, 2020

Give a Thank You, Share a Thank You: Coyote CEO Invites You to Join Him

Jonathan Sisler is Coyote’s Chief Executive Officer. In this letter, he express...

Read More
March 20th, 2020

COVID-19 Update: A Letter to Coyote’s Network

To our valued network, We want to start by sincerely thanking all of you. In these un...

Read More
March 12th, 2020

How Coyote Logistics is preparing for Coronavirus Disease 2019 (COVID-19)

Updated Monday, March 23 The business of UPS and Coyote Logistics have been deemed a ...

Read More